Please ask any usage related questions on the Atlassian Community:
- Automation for JIRA on the Atlassian Community
- NPS for JIRA on the Atlassian Community
- Icons for JIRA on the Atlassian Community
We monitor these topics regularly and will provide prompt answers.
If you need more detailed technical support, please create a support request or e-mail us at firstname.lastname@example.org. We try to respond to all support requests within 1 business day. Please note that Code Barrel is located in beautiful Sydney, Australia and our official support hours are from 9 AM - 5 PM, Monday - Friday in the GMT+10 timezone.
In order for us to help you as quickly as possible, please provide the following information in your request:
- Your add-on version
- Your Atlassian product version
- Detailed steps to re-create the problem (including screenshots)
- Your system details (Browser, OS, screen resolution etc)
We love all feedback, good or bad! Send us an e-mail and we'll get back to you as soon as possible: