Support

Need help with Automation for Jira? Our documentation or Atlassian Community posts may already contain what you are looking for:

If you need more detailed technical support, we're happy to help too! We try to respond to all support requests within 1 business day. Please note that Code Barrel is located in beautiful Sydney, Australia and our official support hours are from 9AM - 5PM, Monday - Friday in the GMT+10 timezone.

In order for us to help you as quickly as possible, please provide the following information in your request:

  • Your add-on version
  • Your Atlassian product version
  • Detailed steps to re-create the problem (including screenshots)
  • Your system details (Browser, OS, screen resolution etc)

Any other feedback or questions?

Get in touch below and we'll try to get back to you as soon as we can:

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