Questions?

Please ask any usage related questions on the Atlassian Community:

We monitor these topics regularly and will provide prompt answers.

Support

If you need more detailed technical support, please create a support request or e-mail us at support@codebarrel.io. We try to respond to all support requests within 1 business day. Please note that Code Barrel is located in beautiful Sydney, Australia and our official support hours are from 9 AM - 5 PM, Monday - Friday in the GMT+10 timezone.

In order for us to help you as quickly as possible, please provide the following information in your request:

  • Your add-on version
  • Your Atlassian product version
  • Detailed steps to re-create the problem (including screenshots)
  • Your system details (Browser, OS, screen resolution etc)

Contact us

We love all feedback, good or bad!  Send us an e-mail and we'll get back to you as soon as possible:

contact@codebarrel.io